Data Protection


The protection of personal data is important to us and is also required by law. Your personal data will be processed in accordance with the applicable data protection regulations. The following overview is intended to inform you about the most important aspects of the processing of personal data:

Data security

Personal data collected on our website is transmitted encrypted to our security server so that no one can read it. Based on the 128-bit SSL encryption method, we encrypt all data and transmit it in secure "https" mode. This standard meets the highest requirements and is also used by banks, for example. The use of SSL is recommended by various public institutions entrusted with data security.

For security reasons, we recommend every user to use the latest browser versions, virus scanners and software programs. The activated encryption can be recognized by the activated lock symbol at the bottom of the browser's status bar. We protect our servers and thus the data of our users with the most modern security programs and firewalls, which prevent an unauthorized access attempt from the very beginning.

Transmission to recipients in a third country (outside the EU) or to an international organization is planned. There is no automated decision making (profiling). The data are necessary for the contractual relationship to be carried out properly.

For the purpose of data processing

…answering and processing of inquiries from interested parties and customers are within the scope and feasibility of our services, i.e. from these interested parties or customers and include

  • Requested recommendations for banks, consultants or investments

  • Applications or tools used on the website

  • Sending updates, information or newsletters agreed to by the customer

Data storage / use

The data shall be retained for the duration of the contractual relationship and after termination thereof at least as long as there are statutory retention periods or limitation periods for potential legal claims have not yet expired.

We store and process the personal data transmitted or disclosed to us only to the extent that it is related to the processing of the services and tools offered on our website. A passing on takes place only in minimum necessary extent and as far as it is necessary for the contract winding up, on a legal basis is based or a justified interest in the business winding up of involved (third) exists. Possible recipients can be:

  • Departments of the company which are concerned with the business transaction (e.g. EDP, other administrative units) or companies of the group of companies (e.g. for the handling of joint projects).

  • Third parties directly involved in the transaction (persons necessarily involved in the transaction and potential contractual partners such as banks, consultants, financial service providers)

  • Service providers of the responsible person who are active as contractors as companies within the scope of the support of the IT infrastructure (software, hardware).

Under no circumstances will your data be passed on for advertising purposes or the like. Our employees and our service companies are bound to secrecy and compliance with data protection regulations.

Links and Cookies

If direct or indirect reference is made to other websites with hyperlinks ("links") that lie outside our responsibility, we shall only be liable if we were aware of the content and it would have been technically possible and reasonable for us to prevent use in the event of illegal content. For further contents and especially for damages resulting from the use or non-use of such information, only the provider of these pages is liable, not the one who only refers to the respective publication via links. We dissociate ourselves from foreign contents of any kind.

Our website uses anonymous and temporary so-called "session cookies" or "persistent cookies" to improve our user tracking technologies. However, a personal identification on the basis of the collected data is prohibited on our websites. So-called "session cookies" (temporary cookies) are not stored on the user's hard drive and disappear when the browser is closed. With the help of these cookies our offer can be continuously improved for the benefit of our users. Persistent cookies store anonymous information about website visitors for 30 days. The purpose of using these cookies is to compile anonymous statistics on the use of our website, in particular in order to be able to better tailor our websites to the needs of our customers. Both types of cookies are anonymous. Most browsers are set to automatically accept cookies. As a user, however, you can deactivate the storage of cookies or set your browser so that it notifies the user as soon as cookies are sent.

Right of opposition and right to information

As the person concerned, you have the fundamental right to information, correction, deletion, restriction and objection. There is no right to data transfer. To exercise your rights, please send an informal email to

Contact and data manager

If you have any questions about the collection, processing or use of personal data by the website operator, please contact us at the following address:
by mail:  
Smart Family Office GmbH  
Matznergasse 34  
1140 Wien / Österreich  
by e-mail:  
by phone: 
+43 676 4101316   
Data Protection Officer: 
Dr. Andreas Bonschak  
© 2019 Smart Family Office GmbH